myDSG 中央客戶服務平台

About DSG Energy

Rooted in Hong Kong and Macau for over 100 years, DSG Energy, spined off from Shell Hong Kong Limited and became an exclusive Shell Gas Brand Licensee in Hong Kong and Macau on 1 January 2018. We are now under DCC Plc Group, a FTSE 100 diversified multi-disciplined business conglomerate

About DSG Energy

Having people at the heart of how we run our business, we are dedicated to offer the highest quality products and services, which include safe and reliable Piped and Packed Liquified Petroleum Gas (LPG) supply to customers directly and indirectly , around the clock services through our award winning customer center, DSG customer service showrooms and distributor showrooms across different districts of Hong Kong and Macau.

Morever, through providing professional engineering service, new energy solutions and complementary non-energy retailing services to gas customers and beyond, our ambition is to strengthen the connection with the community with innovation and solutions.

As one of the key energy suppliers in Hong Kong, we are committed to ensuring that our company’s operations meet the highest standards in terms of safety, health, and environmental aspects. Striving to promote sustainable business development, our effort has gained trust from our customers and recognition from the markets.

About DCC Plc

Headquartered in Ireland, DCC Plc Group (LSE: FTSE 100) is an integrated multinational business conglomerate. Via acquisition, continuous improvements, and businesses diversification , we provide solutions the world needs across three transformative sectors: energy, healthcare, and technology, aspiring to create long-term value for our shareholders, customers, society and the planet. Together with about 16,000 employees, we have served over 9 million customers from 22 countries across 4 continents. DCC Energy, by which DSG Energy is empowered, targets energy transition through leading the sales, marketing, and distribution of more multifaceted and cleaner energy solutions. The world needs cleaner energy for a brighter future.

About Shell Gas

Renowned in Hong Kong and Macau for over a century, Shell Gas has been growing with everyone and witnessing the transformation of energy. Working closely with Shell, DSG Energy plays a key role in the production, logistics, sales and marketing and safety management of Shell LPG products and services. We are devoted to innovation and performance enhancement to achieve continuous growth.

Vision of DSG Energy

Upholding the core value of “Safety First and Customer Centricity,” we determine to provide high quality customer service and products, while continuously venturing into new frontiers, to drive long-term development and fulfil the various needs of our customers.
Dedicated to accomplishing the goal of “Zero Accident”, we partner with different organizations to promote LPG safety awareness and develop a “safety first” corporate culture. We bring love and compassion to every corner of society.
Meanwhile, we aim to reach “Net Zero Emissions” by 2050. By offering our customers various new energy solutions, we hope to facilitate the world to navigate towards a sustainable, low carbon future.

Core Values of DSG Energy

We hold four core values: Safety, Integrity, Partnership, Excellence

Safety

We prioritize the safety of our employees, partners, customers, and the community.

Integrity

We are dedicated to treating all stakeholders with honesty, openness, accountability, and fairness.

Partnership

Our business is all about creating sustainable partnerships founded on trust and respect.

Excellence

With our ambition for success, we constantly look for improvement and strike for the best.

Our Business

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